These Terms of Use ("Terms") are a binding agreement between you and Selora Health LLC, a California limited liability company with a mailing address at 6280 W Las Positas Blvd, Ste B #1010, Pleasanton, CA 94588 ("Selora", "we", "us", "our"), governing your use of the Selora mobile application and related services (the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 16 years old to create an account or use the Service, and if you are under the age of majority where you live, you must have your parent's or legal guardian's permission. The Service is not directed to children under 13, and we do not knowingly collect personal information from anyone under 13; if we learn we have, we will delete it.
2. The Service — what Selora is
Selora is a personal tracking and record-keeping tool for workouts, body metrics, supplements/therapies you have chosen or been prescribed elsewhere, nutrition, and lab results you choose to upload. Selora helps you record, organize, store, display, summarize, and visualize this information and derived statistics (e.g. personal records, trends). Selora is offline-first: most data is created and usable on your device, and syncing to our servers provides cross-device persistence and, for lab uploads, automated value extraction and history-derived statistics.
3. NOT MEDICAL ADVICE — health disclaimer
Medical disclaimer.
Selora is a personal tracking and record-keeping tool for fitness, nutrition, supplements, wellness data, and clinician-prescribed therapies. Selora is not a medical device and does not provide medical advice, diagnosis, or treatment.
Selora does not recommend, calculate, prescribe, adjust, optimize, or otherwise direct any medication, supplement, dose, protocol, therapy, or treatment. Selora does not interpret laboratory results, biomarkers, symptoms, health metrics, or other health information. Selora only records, stores, organizes, displays, summarizes, and visualizes information provided by you or imported from third-party laboratories, devices, services, healthcare providers, or connected data sources.
Any summaries, trends, visualizations, or other outputs generated by Selora are provided for informational purposes only. They are not medical advice, diagnosis, treatment recommendations, clinical interpretations, medical opinions, or a substitute for professional medical judgment.
Any laboratory values, biomarker measurements, health metrics, and reference ranges displayed in Selora are provided by the originating laboratory, device, or data source and are shown for informational purposes only. Reference ranges are supplied by your laboratory, not by Selora.
You should always consult a qualified healthcare professional before making decisions about medications, supplements, therapies, exercise, training, nutrition, diet, or any other health-related matter. Never disregard, avoid, or delay obtaining professional medical advice because of information displayed in Selora.
If you believe you may be experiencing a medical emergency, contact your physician or call your local emergency services immediately.
In addition, you specifically acknowledge and agree, as a contractual matter, that:
- Automated lab extraction may contain errors. Values extracted from lab documents you upload are produced by an automated third-party artificial-intelligence service and may be inaccurate or incomplete. You are solely responsible for verifying every extracted value against your original document before relying on it for any purpose.
- Exercise and physical-activity risk. Training and physical activity carry an inherent risk of injury. You voluntarily assume that risk, and you should obtain medical clearance before beginning any new exercise regimen.
- No verdicts. Selora does not and will not tell you whether any value, metric, or result is "good," "bad," "normal," or "abnormal"; it displays only the values and any reference ranges that appear on your own documents or are reported by your connected sources.
4. Your account
You are responsible for safeguarding your credentials and for all activity under your account. Notify us promptly of any unauthorized use. We use opaque session tokens with a 90-day expiry; you can log out, and log out of all sessions, at any time in Settings.
5. Your content & data
You retain ownership of the data you submit ("Your Content"), including uploaded lab documents. You grant us a limited, worldwide, royalty-free license to host, process, store, transmit, and display Your Content solely to operate and provide the Service to you — including transmitting uploaded lab documents to our AI subprocessor (Anthropic) for value extraction, as described in the Privacy Policy. We do not sell Your Content, and we do not use it to train third-party AI models. You can export and delete Your Content (§11). You are responsible for the accuracy of, and your right to submit, Your Content.
6. Subscriptions, trials & in-app purchases
- Selora offers a free tier and an optional paid subscription, Selora Health Pro, plus consumable lab-upload credits, sold as in-app purchases through the Apple App Store and Google Play.
- Pricing. Selora Health Pro is offered at US$12.99 per month or US$99.00 per year (annual is the best value). Consumable lab-upload credit packs are priced and sized as disclosed at the point of purchase. Prices may vary by region and currency and may change prospectively; the current price is always shown before you buy.
- 7-day free trial. New subscribers may be offered a 7-day free trial of Selora Health Pro. If you start a trial and do not cancel at least 24 hours before it ends, your subscription will automatically begin and you will be charged the then-current price (US$12.99/month or US$99.00/year, depending on the plan you selected). Subscriptions auto-renew for the same period at the then-current price until you cancel. The trial grants full Selora Health Pro access.
- Manage or cancel your subscription in your App Store or Google Play account settings at any time. Selora cannot cancel, change, or refund store purchases directly; refunds are governed by the applicable store's policies. A Restore Purchases control is provided in the app.
- Consumable lab-upload credits are non-refundable once delivered except where required by law or the store's policy.
7. Acceptable use
You agree not to: reverse-engineer, decompile, or circumvent the Service or its entitlement/paywall gating; abuse the lab-upload, storage, or API quotas; upload content you do not have the right to upload, or that contains another person's personal or health data without their authority; use the Service to harm others, infringe rights, or violate any law; or interfere with the integrity or security of the Service.
8. Intellectual property; license grant; Apple EULA
We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use the Service for your personal, non-commercial purposes, subject to these Terms. All Selora trademarks, software, and content remain our property or that of our licensors.
Apple-distributed copies — Licensed Application End User License Agreement. If you obtained the app from the Apple App Store, the following applies and, to the extent it conflicts with these Terms, governs your use of that copy:
- These Terms are between you and Selora Health LLC only, not with Apple. Apple is not responsible for the app or its content.
- Your license is the Licensed Application End User License Agreement (LAEULA) published by Apple at apple.com/legal/internet-services/itunes/dev/stdeula, except to the extent these Terms expand those rights, and is limited to use on Apple-branded devices you own or control as permitted by the App Store Terms of Service.
- Apple has no obligation to furnish maintenance or support for the app.
- To the extent permitted by law, Apple has no warranty obligation; any failure of the app to conform to a warranty is our responsibility, and any refund of the purchase price (if any) is Apple's only warranty obligation to you.
- Apple is not responsible for addressing any claims relating to the app, including product liability, failure to conform to legal/regulatory requirements, consumer-protection claims, or third-party intellectual-property claims; such claims are governed by these Terms and applicable law, with Selora Health LLC responsible to the extent required by law.
- You represent that you are not located in a U.S.-embargoed country or on a U.S. prohibited-party list, as required by Apple.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
For copies obtained from Google Play, your use is also subject to the Google Play Terms of Service.
9. Disclaimers of warranty
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, whether express, implied, or statutory, including the implied warranties of merchantability, fitness for a particular purpose, accuracy, title, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any statistic, derived value, summary, or extracted lab value is accurate, complete, or reliable. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, Selora Health LLC and its members, officers, and suppliers will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or for any health or medical outcomes, injuries, or decisions arising out of or related to your use of, or inability to use, the Service or your reliance on any information in it, even if advised of the possibility of such damages.
Our total aggregate liability for all claims relating to the Service is limited to the greater of (a) the total amount you paid us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) US$100.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (for example, liability for gross negligence, willful misconduct, fraud, death or personal injury caused by negligence, or certain consumer-protection rights). Where such law applies, the limitations above apply to the fullest extent permitted.
11. Termination & data deletion
You may stop using the Service and delete your account at any time in Settings, which cascade-deletes your data — all of your records, uploaded lab files, sessions, and password hash. A public web account-deletion path is also available at selorahealth.ai/delete-account. We may suspend or terminate your access if you materially violate these Terms or to protect the Service or other users. Sections that by their nature should survive termination (including §§3, 5, 9, 10, 13) survive.
12. Changes to the Terms
We may update these Terms from time to time. We will post the updated Terms with a new "Last updated" date and, for material changes, notify you in-app or by email. Your continued use of the Service after the effective date of a change constitutes acceptance; if you do not agree, stop using the Service and may delete your account.
13. Governing law & dispute resolution
These Terms are governed by the laws of the State of California, USA, without regard to its conflict-of-laws rules. Subject to the arbitration provision below, the state and federal courts located in California will have exclusive jurisdiction, and you consent to venue there.
Binding arbitration; class-action waiver. Except for (a) claims that may be brought in small-claims court and (b) claims for injunctive or equitable relief relating to intellectual property, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration, on an individual basis only, and not as a class, collective, or representative action. You may opt out of this arbitration provision by notifying us at legal@selorahealth.ai within 30 days of first accepting these Terms. This provision does not waive any right that cannot be waived under applicable law.
14. Contact
Support: support@selorahealth.ai ·
Legal notices: legal@selorahealth.ai
Entity: Selora Health LLC, 6280 W Las Positas Blvd, Ste B #1010,
Pleasanton, CA 94588, USA (California limited liability company).